Legal
Terms of service
These terms govern your use of Notify-Sim, a notification sandbox provided by SDU Tech Solutions, a sole proprietorship based in Hyderabad, India ("we", "us"), operating at notify-sim.io. By creating an account, or by using the service, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to do so, and "you" means that company.
1. What the service is
Notify-Sim receives the SMS, WhatsApp, email and push notification requests your application would otherwise send to a real provider, and captures them for inspection and testing. It emulates provider APIs, renders captured messages, simulates delivery lifecycles, and sends webhooks to endpoints you configure.
Notify-Sim is not a delivery service. It has no route to any carrier, to Meta, to an app store push service or to a mailbox, and it will never deliver a message to a real recipient. Do not use it as a production sending path, and do not rely on it to send anything that must actually arrive.
2. Accounts and organisations
- Sign-in uses a one-time code sent to your email address. Keep access to that mailbox secure; anyone who controls it can sign in as you.
- Sandbox secrets and API keys are shown once and stored hashed. You are responsible for keeping them secret and for activity performed with them. Rotate them in the console if they may have been exposed.
- An organisation's admins can invite members, set roles (admin, developer, viewer) and remove access. Admins are responsible for who they admit.
- You must be at least 18 years old and legally able to enter a contract.
3. Acceptable use
You agree not to:
- use the service to store or process content you have no right to hold, or that is unlawful;
- upload material intended to harm others, including malware, or content that infringes someone else's rights;
- attempt to use webhook endpoints, ingest routes or any other feature to reach systems you do not control, to scan networks, or to bypass the safeguards that refuse private and internal addresses;
- probe, load-test or attack the service beyond your plan's limits, or work around quotas, rate limits or authentication;
- resell or provide the hosted service to third parties as your own product without a written agreement with us.
We may suspend an account that puts the service, its other customers or third parties at risk. Where the situation allows it, we will tell you first.
4. Your data
Captured messages, templates, project configuration and webhook logs are yours. We process them to provide the service, and you can delete them at any time from the console or the API. Messages are also removed automatically once your plan's retention window passes.
Because captured content is real content, please send test data where you can. Personal data belonging to your customers, sent into the sandbox, remains your responsibility as its controller; the privacy policy describes what we do with it.
We may use aggregate, non-identifying usage statistics (volumes, feature use, error rates) to operate and improve the service. We do not read your captured message content except when you ask us to help with a specific problem, or where we must to keep the service running or to comply with law.
5. Plans, fees and taxes
- The free plan and the local edition are free of charge. Paid plans are billed monthly in Indian rupees, in advance, at the prices shown on our pricing section.
- Prices exclude GST and any other applicable taxes, which are added where required.
- Plan limits - messages per month, projects, seats and retention - apply as listed. Reaching a limit stops further capture until the next monthly period or an upgrade; it does not delete anything already captured.
- We may change prices with at least 30 days' notice by email. A change never applies to a period you have already paid for.
- Cancellation and refunds are covered by the refunds and cancellation policy.
6. Beta status
Notify-Sim is early. Features may change, and some parts are explicitly labelled as not yet open. We will not remove something you depend on without telling you, but you should not treat any single feature as permanent while we are in beta. No payment gateway is connected: the free plan and the local edition are free, and paid plans are arranged directly with us in writing.
7. Availability and support
We aim to keep the hosted sandbox available and to fix problems quickly, and we will give notice of planned maintenance where we can. We do not offer a contractual uptime guarantee or service credits at this stage; if you need one, write to us and we will discuss it as part of a written agreement. Support is by email at info@sdutechsolutions.com. Business plan customers get priority.
8. Intellectual property
We own Notify-Sim, its software, brand and documentation. You get a non-exclusive, non-transferable right to use the service under these terms while your account is active. Provider names such as WhatsApp, Meta, SendGrid, Expo, Firebase, SmartPing and Exotel belong to their respective owners; we emulate their public API shapes for testing and are not affiliated with, endorsed by, or acting for any of them.
9. Termination
You can stop using the service and delete your data at any time. We may terminate an account for a material breach of these terms, for non-payment after notice, or if we discontinue the service - in which case we will give you reasonable notice and a window to export your data. On termination, your access ends and your data is deleted after a short grace period.
10. Warranties and liability
The service is provided "as is". A sandbox is a testing aid: it does not guarantee that your notifications will be delivered, approved, or compliant in production, and passing a check here is not a substitute for your own review. To the extent permitted by law, we exclude implied warranties.
We are not liable for indirect or consequential loss, lost profits, lost revenue, or lost or corrupted data. Our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim arose, or ₹10,000 if you are on a free plan. Nothing here limits liability that cannot be limited by law.
11. Indemnity
You will indemnify us against third-party claims arising from your content, your use of the service in breach of these terms, or your infringement of someone else's rights.
12. Governing law
These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction, and both of us agree to try to resolve a dispute in good faith by discussion first.
13. Changes to these terms
We may update these terms. If a change materially affects you, we will email account admins at least 30 days before it takes effect. Continuing to use the service after that date means you accept the updated terms; if you do not, you can cancel.
14. Contact
SDU Tech Solutions
D-212, 2nd Floor, Block-D, Janapriya Lake Front,
Kapra, Secunderabad, Telangana 500062, India
+91 98857 00553
General and billing: info@sdutechsolutions.com
Support: info@sdutechsolutions.com